This role supports merchant-related financial operations by acting as the primary finance point of contact for payouts, settlements, and reconciliations. The position works closely with cross-functional teams -including Product, Sales, Legal, Risk, and Compliance- to resolve financial and system-related issues and ensure accurate, timely merchant payouts. Key Responsibilities-Serve as the primary finance point of contact for merchant-related financial operations.-Collaborate closely with Product, Sales, Legal, Risk, and Compliance teams to resolveoperational and system-related financial issues.-Provide financial clarifications to internal teams, ensuring alignment on payout logic,settlement models, and merchant configurations.-Assist in preparing, validating, and reconciling merchant payouts, fees, VAT, and offsetsacross internal systems, ERP, and bank statements.-Liaise with banks and payment partners to resolve failed, delayed, or reversed transfers andensure accurate payouts.-Support the rollout of new payout models, markets, or financial processes from a FinOpsperspective.-Assist in the development of internal documentation, FAQs, and training materials.-Identify process improvement opportunities and assist in implementing them to enhanceaccuracy and efficiency.-Support month-end close activities and assist during internal and external audits.-Perform other duties as required to ensure smooth financial operations. Skills, Knowledge & Expertise●1–3 years of experience in Financial Operations, Payments Operations, Accounting, or FinTech-related roles.●Experience working with ERP systems (NetSuite or similar) and Microsoft Excel for large datasetsand reconciliations.●Experience with CRM or ticketing platforms is a plus.●Strong analytical and problem-solving skills, with attention to detail and accuracy.●Excellent communication skills, able to explain complex financial information clearly.●Experience working in cross-functional, data-driven teams.●Proactive and accountable mindset with the ability to work under pressure.●Ability to thrive in a fast-paced, entrepreneurial environment and adapt to changing priorities.●Flexible to work in rotational shifts that suit both you and the team.