Fleet Quality Senior Manager

Bosta · Cairo, Egypt · Posted 2026-06-11

About Bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions.We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.About The Role : As the Fleet Quality Sr. Manager, you will collaborate with managers and stakeholders to enhance how Bosta applies its houserules. This role requires a strategic thinker, effective communicator, and proactive problem solver who collaborates cross-functionally to develop and execute initiatives that elevate Stars quality and performance.Job Code:NB-2025OPER-028 Job Responisbilities :-Develop Bosta houserules and look into how they’re being applied.-Develop a strategy to tackle fake attempts that a Star would do.-Analyze Stars behaviours and reactions and develop the correct tools and methedologies for elevating the overall fleet quality.-You’ll manage a big team of coordinators who work on these rules on daily basis.-Collaborate with cross-functional teams to identify and streamline stars’ touchpoints, ensuring efficient policies.-Utilize star insights to drive product and service enhancements.-Be an advocate and voice for the star within the organization.-Build and manage relationships with stars.-Provide high-level analysis and reporting.-Report and analyze project results, taking corrective actions when needed.Job Qualifications :-Bachelor's degree in a relevant field.-5+ years of experience of relevant work experience.-Strong analytical skills.-Ability to thrive in a fast-paced dynamic environment.-Ability to handle multiple tasks.-Strategic thinking and Team player.-Excellent communication skills.-Identify data discrepancies and issues.-Able to swiftly escalate identified concerns to the relevant teams and channels.

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About Bosta

Transportation, Logistics, Supply Chain and Storage

Bosta is a leading logistics-tech company founded in Egypt with the aim to expand and empower the logistics industry in the whole region.

What you should know

  • 20 Million Shipments: Has successfully delivered over 20 million shipments since its inception
  • Largest automated sorting center: 300M EGP invested in automation infrastructure launching the largest automated sorting center in the Middle East
  • Regional Market Leader: Serves more than 25,000 businesses across Egypt and Saudi Arabia

How they work

  • Integrity — We act with honesty and transparency, always doing what’s right.
  • Impact — We focus on work that creates meaningful, measurable value.

Recent update

Bosta officially launches its large-scale automated sorting facility. Bosta officially launched its automated sorting facility, marking a new chapter in how technology and automation can scale logistics and enable the next wave of e-commerce growth. We were honored by the attendance of Dr…

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