Job SummaryWe are looking for a Fraud & Risk Management Senior Supervisor to lead fraud prevention operations and strengthen risk control processes within a fast-paced fintech environment. The role is responsible for monitoring suspicious activities, managing fraud investigations, enhancing fraud detection strategies, and ensuring operational risks are identified and mitigated proactively.The ideal candidate should have strong analytical skills, hands-on experience in fraud operations within fintech/banking/payment industries, and the ability to lead a team while collaborating cross-functionally with compliance, operations, product, and technology teams. Supervise daily fraud monitoring and risk management operations.Investigate suspicious transactions, account activities, and fraud cases.Develop and enhance fraud detection rules, controls, and monitoring mechanisms.Analyze fraud trends, identify vulnerabilities, and recommend preventive actions.Lead incident handling and escalation processes related to fraud and operational risks.Monitor chargebacks, transaction disputes, account takeovers, identity fraud, and payment fraud activities.Coordinate with Compliance, AML, Operations, Product, and Tech teams to reduce exposure to risks.Prepare periodic fraud and risk reports, dashboards, and performance analysis.Ensure adherence to internal policies, regulatory requirements, and risk frameworks.Conduct root cause analysis for fraud incidents and implement corrective actions.Support audits and regulatory reviews related to fraud and risk management.Train and mentor team members to improve fraud investigation and risk assessment capabilities.Continuously improve operational efficiency and fraud prevention processes.RequirementsBachelor’s degree in Business, Finance, Accounting, Computer Science, or related field.5-8 years of experience in Fraud Management, Risk Operations, AML, or related functions.Previous experience within fintech, banking, digital payments, wallets, or financial services is a must.Strong understanding of fraud typologies, payment risks, transaction monitoring, and operational risk controls.Experience using fraud monitoring tools and risk management systems.Strong analytical and investigative skills with attention to detail.Excellent communication and stakeholder management skills.Ability to work in a fast-paced and high-pressure environment.Advanced Excel and reporting skills are preferred.Knowledge of PCI DSS, KYC, AML, or regulatory compliance is a plus.Preferred SkillsFraud investigation and case managementRisk assessment and mitigationData analysis and reportingTeam leadership Problem-solving and decision-makingProcess improvementStrong operational mindset