Job Description: Customs Operations: Oversee and manage all import and export customs clearance processes Ensure full compliance with customs laws, regulations, and company policies Verify and approve all customs documentation, permits, declarations, and shipping records Coordinate with customs brokers, freight forwarders, and logistics partners Resolve customs-related issues, delays, or disputes with authorities Freezone Management: Manage daily operations within the freezone, ensuring adherence to freezone rules and regulations Supervise the movement of goods in and out of the freezone (inbound, outbound, transshipment) Maintain accurate records of inventory, bonded materials, and restricted items Handle all freezone approvals, renewals, and compliance audits Government Relations: Act as the main point of contact with customs officials, freezone authorities, and other governmental entities Stay updated on all regulatory changes and ensure timely implementation Represent the company in inspections, audits, and official meetings Documentation & Compliance: Ensure accuracy of all customs and freezone documentation Develop and maintain internal compliance procedures and SOPs Conduct regular audits to ensure adherence to regulations and minimize risk Prepare periodic reports on customs duty, exemptions, violations, and operational performance Leadership & Coordination: Lead and supervise the customs and freezone team Provide training on customs regulations and compliance processes Collaborate with Supply Chain, Logistics, Finance, and Operations teams to optimize workflowsRequirementsJob Requirements: Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field Minimum 5-8 years of experience in customs and freezone operations Strong knowledge of customs codes, HS classification, and local/international trade regulations Experience dealing with customs authorities and freezone entities Excellent communication, negotiation, and problem-solving skills Strong leadership and ability to manage multiple stakeholders Proficiency in ERP systems and documentation platforms