Description De L'entrepriseCustomer Service Specialist – French Account📍 LocationOn-site in New Cairo🕘 Job TypeFull-timeDescription Du PosteMain ResponsibilitiesAnswer customer questions and provide supportResolve issues politely and efficientlyCommunicate clearly with customers over the phoneEnsure customers feel valued and satisfiedWork with the team to deliver great serviceQualifications✅ RequirementsFresh graduates or college dropouts can applyGood communication & customer service skillsFluent English (B2–C1)Positive attitude and willingness to learnStrong listening & problem-solving skillsTeam playerAbility to work night / overnight shiftsInformations supplémentaires🎁 BenefitsAttractive salaryFully paid trainingKPIs paid during the first 3 monthsSocial & medical insuranceFree transportationOvernight shift allowanceCareer growth and promotion opportunities📩 How to ApplySend your CV to:rania.sekik@sutherlandglobal.com
Sutherland is an experience-led digital transformation company that delivers exceptionally engineered customer and employee experiences using human-centered design, AI, and automation.
What you should know
Global Professional Network: Employs over 60,000 professionals across 144 locations worldwide
High Transaction Volume: Processes more than 43 million transactions every month for global brands
61 Global Hubs: Operates 61 delivery centers spanning 19 countries to provide design-led business process transformation
How they work
One Sutherland — A team of global professionals — operationally effective, culturally meshed, and committed to clients and to one another.