Front Desk & Guest Experience Associate📍 Location: New Cairo, Cairo, Egypt 🏢 Company: Travelholic 💼 Employment Type: Full-timeAbout TravelholicTravelholic is one of Egypt's fastest-growing hospitality companies, operating premium serviced apartments and vacation rentals across New Cairo. We're passionate about delivering hotel-quality experiences with the comfort of home.We're looking for energetic, customer-focused individuals to join our Guest Experience team as Junior Hosts.What You'll DoAs a Front Desk & Guest Experience Associate (Junior Host), you will be responsible for creating an exceptional guest experience from reservation to check-out.ResponsibilitiesWelcome and assist guests throughout their stay.Handle check-ins and check-outs.Respond to guest inquiries via WhatsApp, phone calls, Airbnb, Booking.com, and other OTA platforms.Coordinate with housekeeping and maintenance teams.Ensure apartments are ready before guest arrival.Resolve guest concerns quickly and professionally.Monitor reservations and update internal systems.Maintain excellent response times and guest satisfaction.Assist with upselling available services whenever possible.Follow Travelholic SOPs and quality standards.RequirementsBachelor's degree.Excellent English communication skills (spoken & written).Customer service mindset.Strong problem-solving skills.Good computer skills.Ability to work rotating shifts.Ability to multitask in a fast-paced environment.Hospitality or hotel experience is a plus.Fresh graduates are welcome to apply.What We OfferCompetitive salary.Monthly performance bonuses.Career growth opportunities.Professional hospitality training.Friendly and supportive work environment.Opportunity to work with one of Egypt's fastest-growing hospitality companies.Preferred SkillsCustomer ServiceFront Desk OperationsHospitalityGuest RelationsCommunicationProblem SolvingMicrosoft OfficeAirbnbBooking.comTime ManagementTeamworkJoin Travelholic and help us create unforgettable guest experiences every day.Apply now!