Front Desk Specialist

Front Desk Specialist Job SummaryAs a Front Office Specialist at The Cooking School, you will play a crucial role in providing an exceptional first impression to our students, guests, and staff.. You will manage front desk operations, assist with inquiries, and help coordinate the smooth running of all classes. Your warm and welcoming attitude, combined with your organizational skills, will ensure a smooth and enjoyable experience for everyone who walks through our doors.Responsibilities- Greet and assist all community members with a warm and friendly demeanor-Answer phone calls, take messages, and redirect inquiries to appropriate personnel.-Provide excellent customer service and address any concerns or questions promptly.-Manage reservations and schedules- Manage front desk operations and ensure a smooth workflow- Collaborate with team members to maintain a positive and supportive environment- Assist with administrative tasks as neededQualifications- Fluent/native English language skills- Strong communication and interpersonal skills- Ability to remain calm and composed under pressure- A team player with a can-do attitude