General Manager – Hotel & Resort

ByootBay Resort & Spa · Al Jizah, Egypt · Posted 2026-04-28

We are seeking an experienced and commercially driven General Manager to lead the overall operations, performance, and growth of our hotel and resort business.The ideal candidate will have a strong background in hotels, resorts, hospitality, and guest experience management, with proven success in driving operational excellence, revenue growth, team performance, and service quality.Key Responsibilities•⁠ ⁠Lead and oversee the full operation of the hotel and resort across all departments.•⁠ ⁠Drive overall business performance, profitability, and guest satisfaction.•⁠ ⁠Develop and execute strategic plans to increase revenue, occupancy, and overall commercial performance.•⁠ ⁠Ensure high standards across operations, guest service, food and beverage, events, housekeeping, maintenance, and administration.•⁠ ⁠Monitor financial performance, budgeting, cost control, and resource optimization.•⁠ ⁠Work closely with sales, marketing, and revenue teams to maximize occupancy and business opportunities.•⁠ ⁠Lead department heads and build a high-performance, service-oriented culture.•⁠ ⁠Ensure effective recruitment, team development, succession planning, and performance management.•⁠ ⁠Maintain compliance with legal, health, safety, and hospitality standards.•⁠ ⁠Build strong relationships with corporate clients, business partners, event organizers, and other key stakeholders.•⁠ ⁠Identify new growth opportunities across rooms, resort services, events, dining, and partnerships.•⁠ ⁠Ensure the property delivers a consistent and memorable guest experience aligned with brand and business goals.Requirements•⁠ ⁠Proven experience as a General Manager, Hotel Manager, or senior leadership role in hotels, resorts, hospitality, or tourism.•⁠ ⁠Strong operational and commercial background.•⁠ ⁠Demonstrated ability to lead multi-department teams and manage full property performance.•⁠ ⁠Strong knowledge of hotel operations, guest experience, budgeting, and revenue generation.•⁠ ⁠Excellent leadership, communication, and decision-making skills.•⁠ ⁠Strong business acumen with a hands-on management approach.•⁠ ⁠Ability to perform effectively in a fast-paced and dynamic hospitality environment.•⁠ ⁠Bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field.Preferred Qualifications•⁠ ⁠Experience in resort operations is highly preferred.•⁠ ⁠Background in pre-opening, turnaround, or growth-stage hospitality businesses is a strong advantage.•⁠ ⁠Strong exposure to sales-driven and commercially focused hospitality environments.•⁠ ⁠Excellent command of English and Arabic

Apply for this role