Job SummaryWe are seeking a Head of Cashiers to lead and oversee all cashiering operations across our retail branches. This role is responsible for managing cashier teams, ensuring smooth daily operations, and maintaining strict control over cash handling and transactional accuracy.The ideal candidate will have strong experience in retail cashiering operations and managing multi-branch teams, ensure compliance and consistency in processes and reporting across all locations.Key ResponsibilitiesLead, manage, and supervise all cashiers across company branches Ensure smooth and efficient daily cashiering operations across all locations Monitor cash handling activities including collections, deposits, and reconciliations Maintain compliance with company policies, procedures, and internal controls Review and validate daily sales and cash reports from all branches Identify, investigate, and resolve cash discrepancies and operational issues Conduct regular audits and spot checks on cashiering processes Coach, and evaluate cashier teams to ensure high performance and discipline Coordinate with Accounting and Finance teams to ensure accurate recording and reporting Collaborate with Retail Operations and Store Management to enhance customer experience Standardize cashiering processes across all branches and drive continuous improvement Support closing activities by ensuring accurate and timely cash data and reportingConduct regular and spot-check visits to branches to review cashiering activities, validate cash handling processes, and ensure full compliance with internal controls Bachelor’s degree in Accounting, Finance, Business Administration, or a related field 5+ years of experience in retail operations, cashiering, or cash management Proven experience managing multi-branch cashier teams is a must Strong understanding of cash control procedures and retail operations Experience in reconciliation, reporting, and handling high-volume transactions Strong leadership and team management skills High attention to detail and problem-solving abilities Ability to work in a fast-paced, multi-branch environment Experience with ERP/POS systems (Odoo is a plus) Good communication and coordination skills