Company DescriptionThe Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.Job DescriptionWe are seeking a friendly and professional Hostess to join our team in 6th of October City, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience for all patrons.Greet and welcome guests in a warm and professional mannerManage reservations and seating arrangements efficientlyCoordinate with servers and kitchen staff to ensure timely serviceAnswer phone calls and respond to inquiries about the restaurantMaintain an organized and clean reception areaAssist in resolving any customer concerns or complaintsKeep track of wait times and communicate updates to guestsEnsure menus are clean and up-to-dateAssist with special events or large group bookingsMaintain knowledge of menu items, daily specials, and promotionsQualificationsExcellent communication skills in English, both written and verbalPrevious customer service experience, preferably in a restaurant settingStrong interpersonal and problem-solving abilitiesHigh level of energy and professionalism at all timesExcellent personal presentation and grooming standardsKnowledge of restaurant operations and dining etiquetteAbility to work in a fast-paced environmentBasic math skills for managing reservations and table assignmentsExceptional organizational skillsFlexibility to work various shifts, including weekends and holidaysPositive attitude and ability to work well in a team