Accor · Sharm el Sheikh, Egypt · Posted 2026-04-29
Company DescriptionWith its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-SheikhJob Description**Housekeeping Coordinator Responsibilities:**Manage and secure all keys, documents, and records within the Housekeeping OfficeSort daily activity reports and maintain accurate housekeeping filesGenerate and submit room discrepancy reports from the Opera system to Accounts and Front OfficeHandle all Lost & Found operations, including receiving, recording, storage, and claiming proceduresAnswer phones promptly and professionally; record, disseminate, and follow up on all messagesProtect the privacy and security of guests and co-workers at all timesArrange guest services such as babysitting and prepare payroll attendance documentationMaintain a clean, organized, and professional Housekeeping Office environmentEnsure compliance with environmental, health, and safety protocols, including proper chemical handling and waste managementSupport co-workers with dignity and respect while upholding company policies and professional appearance standardsCoordinate housekeeping staff schedules and communicate shift assignments to ensure adequate coverageMonitor and track housekeeping supplies and equipment inventory, reporting shortages to managementConduct quality assurance inspections of guest rooms and common areas to verify compliance with hotel standardsDocument and report maintenance issues, safety concerns, and incidents to appropriate departments in a timely mannerAssist in training new housekeeping staff members on procedures, protocols, and company policiesPerform additional duties as assigned by management to support quality management systems and hotel operationsQualifications**Housekeeping Coordinator Qualifications:****Education:**High school diploma or vocational certification required**Experience:**Minimum 1 year of experience in housekeeping, hotel operations, or related hospitality fieldPrevious experience in a supervisory, coordination, or administrative role preferred**Foreign Language:**Not required; however, multilingual abilities are a valued asset**Courses and Training:**Prior attendance in housekeeping management, hospitality operations, or administrative courses preferredTraining in health, safety, and environmental compliance protocols is advantageous**Computer Literacy:**Proficiency with hotel management systems (such as Opera PMS) preferredCompetency with Microsoft Office applications (Word, Excel) requiredAbility to learn new software systems quickly**Skills:**Strong organizational and time management abilitiesExcellent verbal and written communication skillsAttention to detail and accuracy in record-keeping and reportingAdaptability and flexibility in a fast-paced environmentStress tolerance and ability to manage multiple prioritiesInventory management and supply tracking experienceCustomer service orientation and professional demeanorAbility to work collaboratively with diverse teams**Physical Requirements:**Ability to stand, walk, and perform light physical tasks for extended periodsCapable of lifting and carrying items up to 25 pounds occasionally