Information Technology “Operations Specialist”

Technical SkillsFortiGate Firewalls:Configuration and management of FortiGate firewalls.Knowledge of FortiOS and Fortinet Security Fabric.Experience with VPNs, IDS/IPS, and endpoint security.Domain Controllers:Administration of Windows Server environments.Management of Active Directory, Group Policy, and DNS.Experience with domain migrations and upgrades.Network Management:Proficiency in network protocols (TCP/IP, DNS, DHCP).Experience with network monitoring tools (e.g., SolarWinds, Nagios).Security Appliances:Familiarity with other security appliances (e.g., FortiGate, Palo Alto).Understanding of firewall policies and security best practices.Operating Systems:Proficiency in Windows, macOS operating systems.Software Applications:Familiarity with common office software (e.g., Microsoft Office, Google Workspace).Knowledge of remote desktop applications and help desk software (e.g., TeamViewer, Zendesk).Hardware:Ability to troubleshoot and repair PCs, laptops, printers, and other peripherals.Understanding of basic networking concepts (e.g., routers, switches, Wi-Fi).SkillsSoft SkillsProblem-Solving: Strong analytical and troubleshooting skills.Communication: Excellent verbal and written communication skills.Teamwork: Ability to work collaboratively in a team environment.Customer Service: Experience in providing user support and training.