Purpose of the JobThe Inside Sales Executive at Aramex will play a key role in driving revenue growth by generating and qualifying leads, nurturing customer relationships, and closing sales. This role is responsible for supporting the sales team by conducting outreach to potential clients, handling inbound inquiries, and developing new business opportunities. The Inside Sales Executive will work closely with the Sales Manager and collaborate with the marketing team to align efforts and achieve sales targetsJob DescriptionResearch and identify potential customers through various channels (phone, email, social media, etc.).Qualify leads by understanding customer needs and aligning them with the company’s products and services.Maintain and update the customer database with accurate and current information.Identify business development opportunities from customersBuild strong relationships with prospects by understanding their pain points and offering tailored solutions.Track and manage sales activities using CRM software (e.g., Salesforce) to ensure timely follow-up and pipeline management.Provide accurate sales forecasts and reports to the Sales Manager.Collaborate with the field sales team to ensure smooth transitions from lead qualification to closure.Ensure the integrity and accuracy of data updated in the CRM systemEnsure customer contracts are valid and ensure they are renewed on timeRegain the highest number of inactive customers and new clients to increase revenueUnderstand and execute pipeline, forecasting, and revenue projectionsEnsure privacy and confidentiality of customer data in line with the company data security policiesCollaborate with the team to achieve its objectives and targetsIncrease cross selling and up-selling opportunitiesAnalyze customers performance to increase growth and productionPrepare / Assist in preparing offers and rates for customersGo the “extra mile” to meet sales quota and facilitate future salesCreate strategic relationship with customers to maintain the business Job Requirements - Experience and EducationBachelor’s degree in business or any related field2-3 experience in sales is a must, preferably in Logistics FieldFamiliar with Microsoft Application (Excel, PowerPoint)Very Good English speaking and written Work Location: Sheikh ZayedLeadership BehaviorsBuilding Outstanding TeamsCollaborate & break silosExecution & AccountabilityExternal focusGrowth mindsetInclusionInnovationSetting a clear directionSimplificationSkillsCommercial AcumenCommunication SkillsDecision MakingNegotiation SkillsProblem SolvingSelling SkillsTeam CollaborationTime Management