Company DescriptionMetLife is a leading global financial services company, providing insurance, annuities, employee benefits, and asset management to help individuals and businesses navigate a rapidly changing world. Founded in 1868, MetLife operates in over 40 markets worldwide, including the United States, Japan, Latin America, Asia, Europe, and the Middle East. Committed to delivering innovative and flexible solutions, MetLife aims to meet customers’ evolving needs with simpler experiences and new services. By focusing on transformation and customer-centricity, MetLife strives to be a trusted partner in helping people manage life’s uncertainties. Role DescriptionThis is a full-time hybrid role for an Insurance Specialist based in Cairo, Egypt, with flexibility to work from home. The Insurance Specialist will be responsible for supporting clients with insurance solutions, providing guidance on financial products, and assisting with claims and policy renewals. Key responsibilities include communicating effectively with clients, maintaining relationships with insurance brokers, and delivering excellent customer service to support both individual and institutional customers. QualificationsKnowledge and expertise in Insurance and Insurance BrokerageUnderstanding of Finance and financial productsExcellent Communication and Customer Service skillsStrong ability to build and maintain professional relationshipsBachelor’s degree in Business, Finance, or a related field preferredProficiency in relevant computer applications and toolsDetail-oriented with strong analytical and problem-solving abilitiesFluency in English; proficiency in additional languages is a plus