La Hacienda · South Sinai, Egypt · Posted 2026-07-12
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.Troubleshoot issues with computer hardware, peripherals, and software, and provide general IT assistance.Troubleshooting Windows server, firewall/antivirus, and VPN.Planning and maintaining LAN/WAN.Troubleshooting IP telephones and IP cameras.Managing backups for the company.Managing domains and hosting.Willing to travel outside of Cairo. Proven experience as a help desk technician or other customer support roleTech-savvy with working knowledge of office automation products, databases, and remote controlGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issues BSc/BA in IT, Computer Science, or a relevant field
Public work matters more than titles: a GitHub or portfolio the hiring manager can click through in under a minute usually beats an extra bullet on your CV.
Name the exact stack in your CV so a keyword screener + a skim-reader both find it — languages, frameworks, cloud, databases.
For interviews: expect a technical screen (coding or system design) before the on-site loop. Practice explaining trade-offs out loud, not just writing correct code.
For English-only teams verify your written English is sharp — most Egypt-based tech scaleups run interview loops entirely in English.