Role OverviewThe IT/Software Partner Manager is a strategic leadership role responsible for owning and growing iHorizons’ partner ecosystem across key technology vendors. This role combines relationship management, commercial strategy, and technical acumen to drive measurable revenue growth through partnershipsThe Partner Manager will define and execute the overall partner ecosystem strategy and roadmap, aligning it with iHorizons’ business objectives and market positioning across Qatar and the GCC regionBUILDING PROFESSIONAL RELATIONSHIPS WITH PARTNERSInvest in relationships with peers at partner organizations by attending meetings, liaising at events, making phone calls, and other touchpoints during which exchange of information can open opportunities for business growthFacilitate communication, build trust, and guarantee healthy relationships with partners based on win/win business strategies for both partiesAct as arbitrator — working internally with LOBs and externally with Partners — to resolve any issues that may weaken the relationships between iHorizons and its partnersMaintain and track partner satisfaction scores through regular feedback loops, ensuring relationship health is measurable and actionableASSESSING NEW PARTNERSHIP OPPORTUNITIESPrioritize partnership opportunities based on strategic fit, revenue potential, and alignment with iHorizons’ target marketsAnalyze partner data to identify the best overlap with the company’s target verticals and customer segmentsDiscuss and co-develop GTM (Go-To-Market) plans with LOBs and PartnersWork internally with LOBs and supporting functions, and externally with Partners, to negotiate and sign partnership agreements that support the company’s business objectivesBuild and own the overall partner ecosystem strategy and roadmap, identifying gaps and expansion opportunities across key technology domainsMAINTAINING & UPGRADING PARTNERSHIP LEVELSMonitor requirements for maintaining partnership levels, including training, certification, and business volume thresholdsWork with LOBs and Partners to achieve requirements for maintaining or upgrading partnership tiers to match iHorizons’ business needs — including development plans, trainings, and certifications for internal teamsConduct quarterly reviews with Heads of Presales and LOB Heads to assess partner relationship health and ensure agreed business plans are on trackEnsure timely renewal of all partner agreementsTrack and report on certification compliance rates across the organization, proactively identifying gaps before they impact partnership standingSUPPORTING & DRIVING SALES GROWTHIncrease business leads sourced from partners in areas where they hold strategic advantage or exclusivityNegotiate exclusive agreements with partners on opportunities where their involvement is mandatoryCollaborate with partners, sales, and presales managers to define sales strategies and manage joint pipelinesCollaborate with partners to organize enablement sessions for iHorizons’ sales and presales teamsLead negotiations on pricing, terms, and conditions of partner proposals to ensure alignment with iHorizons’ strategy for winning projects with maximum profitabilityCollaborate with partners to organize and participate in events, leveraging their MDF (Market Development Funds)Maintain and update iHorizons’ partner database with all changes related to partnershipsAdminister training and marketing function requirements and logisticsREVENUE ACCOUNTABILITY & KPIsOwn and be accountable for partner-sourced revenue targets and co-sell pipeline quotasTrack and report on key performance metrics including: partner-sourced revenue as a percentage of total revenue, partner-influenced pipeline value, deal registration conversion rates, and time-to-close on partner-sourced dealsDeliver monthly and quarterly partner performance dashboards to senior leadershipSet and monitor annual partnership ROI targets, ensuring each key partnership delivers measurable business valueTOOLS & SYSTEMSProficiency in CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) for pipeline tracking and partner deal registrationExperience with PRM (Partner Relationship Management) systems and partner portalsFamiliarity with collaboration and project management tools for cross-functional coordinationPersonal SkillsREQUIRED SKILLS & QUALIFICATIONSExcellent communication and interpersonal skillsExcellent negotiation and problem-solving skillsStrong leadership skills and traitsExcellent command of English (Arabic is a strong plus)Technical SkillsTechnically competent with strong awareness of market trends and vendor solutions in IT and softwareHands-on knowledge of key technology ecosystems relevant to iHorizons’ portfolio (e.g., Microsoft, Oracle, SAP, AWS, Google or equivalent enterprise platforms)Understanding of cloud, ERP, cybersecurity, and digital transformation solution landscapesEducationBachelor’s degree in Computer Science, Software Engineering, or a related fieldExperienceMinimum 7 years of experience in a Partner Manager or Alliance Manager role within IT/softwareProven track record of managing tier-level partnerships with major technology vendorsDemonstrated experience owning partner-sourced revenue targets this is A fully remote JobPowered by JazzHRyMr7a8ztSE