Job SummaryThe Solution Expert (SE) is responsible for bridging business needs with technology solutions, combining strong business analysis expertise with a deep understanding of digital channels and IT systems. The role ensures that business requirements are translated into scalable, efficient, and innovative digital solutions that support organizational transformation goalsKey ResponsibilitiesAct as a liaison between business stakeholders and technical teams to define and deliver optimal solutions that meet business needs.Gather, analyze, and document business requirements, user journeys, and system specifications Support solution design discussions aligned with business objectives and digital transformation strategy Translate requirements into functional specifications, use cases, and user stories Support end-to-end solution lifecycle from ideation to implementation and post-launch optimization Collaborate with architecture and development teams to ensure feasibility and scalability Contribute to enhancing digital channels (e.g., web, mobile apps, e-services) and customer experience Identify process improvement opportunities and recommend automation or digitalization initiatives Ensure alignment with enterprise architecture and integration standards. QualificationsPreferred Background7+ years of experience in Business Analysis, Digital transformation, and technology solutions. Experience in industries such as Telecom is a plus Familiarity with tools like Jira, Confluence, or similar.Key Skills & QualificationsStrong experience in Business Analysis (requirements gathering, stakeholder management, documentation) Solid understanding of IT systems, integrations and digital platforms Experience in digital channels (e.g., mobile apps, portals, e-commerce, self-service platforms) Knowledge of Agile/Scrum methodologies and working in cross-functional teams Strong analytical thinking and problem-solving skills Excellent communication and stakeholder management abilities Experience in digital transformation projects is a strong plus.