IT Position Summary:*As an IT Support Technician, you will be the IT professional who provides in-house technical PC hardware and software support for over 35 associates. You will respond to user calls/trouble reports and personally visit associates to troubleshoot the nature of the problem and take the necessary course of action to resolve it within short deadlines.*Available to work flexible time 2 days a week at least 2 hours a dayEnsuring electrical safety standards are met.Maintaining the servers and fixing errorsProvide support and services onsite.Perform routine maintenance and repair on computers, laptops, mobile devices, printers; network cabling, and connected networked devices.Troubleshoot and assist with repairing network-connected device-related issues, such as LAN and wireless connectivity and equipment connectivity (computers, printers, telephones).Ensure security and privacy of networks and computer systemsInstall and configure computer software, including but not limited to, operating systems and applications such as Windows, Mac OS, and MS Office suite; various email applications, and anti-virus softwareRespond to calls to support evening and weekend emergency requests.weekly reports about what happened and what should be done from your perspectiveAbility to explain complex IT concepts in simple terms 2-5 years of experience