Home . IT Technical Support – JuniorIT Technical Support – JuniorOverviewJoin Al-Ryada University and provide first-line IT support. Assist staff and students withhardware, software, and network issues.Responsibilities Provide first-line support for hardware, software, and network issues. Install, configure, and troubleshoot PCs, laptops, printers, and peripherals. Assist in IT documentation and inventory management. Escalate complex issues to senior IT staff.Requirements Diploma or Bachelor’s in IT, Computer Science, or related. 1:2 years of experience (fresh graduates welcome).Key Technical Skills Hardware/software troubleshooting Basic networking Cloud applications familiarity (Microsoft 365 / Azure) Backup tools (Veeam)Personal & Professional Skills Communication and teamwork Problem-solving Adaptable and eager to learn Customer-focusedLocation & Work Conditions: Sadat City, Menoufia – Cairo-Alexandria Desert Road Transportation availability Work schedule: Sunday – Thursday, 9:00 AM – 4:00 PMApply here