We are looking for a curious, proactive, and detail-oriented Junior Automation & AI Analyst (AI Lab Analyst) to support the development and execution of automation and AI-driven initiatives within our Professional Services team. This is an exciting opportunity for a technically minded individual who is eager to learn how modern technologies like Large Language Models (LLMs) and workflow automation tools are used to optimize implementation processes in the mortgage technology space.In this role, you will assist with building, testing, and maintaining automated workflows, contribute to prompt development and data mapping tasks, and help translate business requirements into technical tasks. You will work closely with the Automation and AI Specialist and gain hands-on experience working on high-impact internal and client-facing initiatives.Job ResponsibilitiesSupport the design, testing, and maintenance of AI- and automation-based solutions used to configure the Mortgage Cadence Platform (MCP)Assist in creating and optimizing workflow automations using tools like n8n, Power Automate, or ZapierHelp build and test LLM prompts for tasks such as document parsing, data mapping, and configuration generationPrepare, clean, and structure data for use in automation workflows and AI toolsMaintain internal documentation, workflows, and code repositories to ensure transparency and reusabilityCollaborate with implementation consultants and business analysts to gather requirements and validate outcomesMonitor and report on the performance of automations and identify opportunities for improvementStay up to date on automation trends and tools, and propose ideas for new efficienciesRequirementsBachelor's degree (or currently pursuing) in Computer Science, Information Systems, Engineering, or related field - or equivalent practical experience0-2 years of experience in a technical, data, or process automation role (internships or personal projects count)Exposure to workflow automation tools like n8n, Power Automate, or similarBasic understanding of APIs, JSON, and data formatsFamiliarity with AI tools or LLMs (e.g., ChatGPT, Claude, Gemini)Experience with Excel and Google Sheets; comfortable working with large datasetsSome exposure to Python, JavaScript, .net or scripting is a plusStrong organizational and problem-solving skillsExcellent communication skills and willingness to work collaboratively in a team environmentPreferred Qualifications:Familiarity with Loan Origination Systems (LOS) or fintech systems is a plusExperience using AI tools for task automation or document summarizationUnderstanding of prompt engineering basicsExposure to agile or project-based work environments