Company Description SHUTTER SHOP is a photography equipment provider built by photographers for photographers. We offer the best support and gear advice to help our customers make the right choices. Role Description This is a full-time on-site role for a Junior Customer Service Representative located in Cairo, Egypt. The Junior Customer Service Representative will be responsible for providing excellent service to customers, resolving inquiries and issues, and assisting with order processing and product recommendations. Qualifications Excellent communication and interpersonal skillsCustomer service orientation and problem-solving abilitiesAttention to detail and organizational skillsAbility to work in a team and collaborate effectivelyExperience in retail or customer service is a plusFluency in Arabic and English languagesKnowledge of photography equipment and terminologyHigh school diploma or equivalent