🚀 Join Our Team as a Sales Operation Agent - Remotely Are you highly organized, detail-oriented, and reliable? Do you have 2-3 years of experience in FMCG within a B2C environment? Do you thrive in fast-paced environments and have a passion for operational excellence? We’re looking for a dedicated **Sales Operation Agent** to join our dynamic sales and customer service team!📍 Location:: On- line Remote (Full-Time)Working Condition: 6 days a week🕗Working Hours: 8 hours/day - rotational shift⏳ Duration: 6 months Online💴Package : Package : 5K - 6K EGPAbout the Role:As a Sales Operation Agent, you will play a crucial role in verifying and processing new orders, ensuring data accuracy, applying financial adjustments, and coordinating with drivers to resolve delivery issues. Your attention to detail and proactive approach will help maintain smooth operations and deliver fresh products efficiently to our customers.Key Responsibilities:Verify new orders and ensure customer data is complete and accurateCross-check order details against system records and proactively follow up on discrepanciesApply discounts, free delivery, and compensation orders in compliance with company policies, documenting all adjustmentsCoordinate with drivers, handle delivery issues, and serve as the primary contact for route or delivery challengesUpdate delivery statuses and notes in real-time, maintaining clear and precise recordsClose daily system operations, update order statuses, and ensure seamless handoverWhat We’re Looking For:✔️ 2-3 years of experience in FMCG (Fast-Moving Consumer Goods) or fresh product sales in a B2C environment is a must.✔️ Highly organized, methodical, and reliable✔️ Strong attention to detail and data integrity✔️ Experience with fresh produce or perishable goods sales and delivery logistics✔️ Excellent communication skills for logistics coordination and customer service✔️ Proficiency in CRM/Order Management Systems and basic tracking tools✔️ Ability to manage high-volume, repetitive tasks efficiently✔️ Calm under pressure, especially during system closuresJoin Us If You Are:- Committed to operational accuracy and process compliance- Focused on delivering exceptional customer service- A self-starter with strong prioritization skillsBenefits:100% remotelyTarget commissionBasic salarySessional bonusCompany DescriptionINRIPE is an innovative fresh fruit brand delivering premium Egyptian produce to customers across Egypt, the UAE, and Qatar, with plans to expand further into the GCC and international markets. Rooted in a commitment to quality and efficiency, we specialize in export-grade fruits sourced from our farms. With a unique model combining a strong local presence in Egypt, advanced logistics, and a customer-focused approach, we ensure unparalleled freshness and satisfaction. We are dedicated to reshaping the regional fruit trade with a vision to revolutionize the direct-to-consumer produce industry. Join our mission to redefine quality and customer experience in premium fresh fruits.Why Join Us?Be part of an innovative team that values precision, efficiency, and teamwork. Grow your career while making a meaningful impact in our operations.Ready to make a difference?Apply now and become a vital part of our success story or send your cv to manal.radwan@inripe.com