Junior Social Media Operations: Moderation & Data Analyst

Junior Social Media Operations: Moderation & Data AnalystThis role combines community management and social media analytics, playing a key part in maintaining a strong and positive brand presence online.Key Responsibilities:Moderate comments, messages, and mentions in real-time across platformsRespond to audience inquiries in line with brand tone and guidelinesHandle complaints and support crisis management when neededMonitor brand sentiment, trends, and ongoing conversationsAnalyze social media performance (engagement, reach, etc.)Prepare regular reports with insights and recommendationsIdentify opportunities to enhance content and overall performance