Provide quality, efficient and non-judgmental telephone customer service to patients.Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions. Bachelor's degree in Pharmacy, Medicine, Dental, Biotechnology and Science0 to 4 years experience.Good in English & Arabic (Written ,Spoken)Very good computer skills.Full-time job.