On-Ground Operations Specialist

EZeats · Cairo, Egypt · Posted 2026-03-26

Provide on-ground support at partner restaurants to ensure seamless daily operations.Train new restaurant staff on using EZeats’ platform and tools.Proactively engage with waiters and restaurant staff to adapt our system by showcasing its benefits.Build strong relationships with branch managers, acting as their primary point of contact.Monitor restaurant performance and assist in optimizing operations during peak hoursMeet monthly targets for the number of orders and work to enhance customer satisfaction. 1-3 years of experience in on-ground operations, hospitality, or a related field.Ability to work full-time, under an on-site arrangement, with flexibility for occasional travel between locations.Strong interpersonal and communication skills for effective collaboration with restaurant staff and internal teams.Demonstrated problem-solving abilities and a proactive approach to addressing operational challenges.Excellent organizational skills and attention to detail.Ability to thrive in a fast-paced, evolving environment.Willingness to work flexible hours, including evenings or weekends if required.

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