Track operational procedures and team leaders' daily tasks.Intervention to resolve urgent bank requests and coordinate between the operating department and the client's account manager.Supervise the procedures for delivering and checking the terms and conditions of the contract with the client, each according to theTrack o Deliveries KPIs from Team Leaders' daily/weekly reports.Review and approve the expenses of the management and their trustees.Receive and decrypt the encrypted data file Encoding the shipments of the received files according to the shipment data and the governorate to send the encoding to the data entry department.Supervise, review, and follow up on any requests/returns/complaints or review requests, whether from the quality department, operations departments, or data entry. University Degree.A minimum of 5 years of experience in the fields of shipping and delivery.Proficiency in Microsoft Excel – OutlookPreferably a precedent in ERP