Procurement Specialist

Procurement Specialist – VXI Egypt (BPO Industry)Location: Cairo, Egypt Industry: BPO / Contact CenterPosition SummaryThe Procurement Specialist is responsible for managing the end-to-end procurement process, ensuring the timely sourcing and purchasing of goods and services while maintaining cost efficiency, quality standards, and compliance with company policies. The role supports operational continuity by building strong vendor relationships and optimizing procurement activities within a fast-paced BPO environment.Key ResponsibilitiesManage the full procurement cycle including sourcing, vendor selection, purchase orders, and delivery follow-upNegotiate pricing, contracts, and service agreements with suppliers to achieve cost-effective solutionsBuild and maintain strong relationships with vendors and service providersEnsure timely procurement of operational and administrative requirements to support business needsMonitor supplier performance and resolve any procurement-related issues or delaysMaintain accurate procurement records, documentation, and reports within ERP systemsCoordinate with Finance and stakeholders to ensure smooth Procure-to-Pay (P2P) operationsEnsure compliance with company procurement policies and proceduresConduct market research to identify new suppliers and cost-saving opportunitiesSupport inventory monitoring and purchasing forecasts when requiredRequirementsMinimum 3 years of experience in Procurement / PurchasingStrong hands-on experience in procurement operations and vendor managementSolid knowledge of ERP systemsGood understanding of the Procure-to-Pay (P2P) cycleStrong negotiation and communication skillsAbility to work in a fast-paced and dynamic environmentGood analytical and problem-solving skillsEnglish proficiency level of B1+ or higherPreferred QualificationsExperience within the BPO / Contact Center industry is a plusStrong knowledge of Microsoft Excel and reporting toolsAbility to manage multiple vendors and priorities simultaneouslyWorking ConditionsRotational shifts starting from 10:00 AM up to a maximum of 10:00 PMOnsite work environmentKey CompetenciesVendor ManagementNegotiation SkillsCost OptimizationERP Systems KnowledgeProcurement OperationsStakeholder ManagementAttention To Detail