Quality Management Customer and PS Methods Professional

Tomorrow is our home.Find out how you can enjoy, grow and perform at BSH Home Appliances Group: As a leading manufacturer of home appliances and solutions, we encourage commitment and open-mindedness among our employees. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, our focus truly is on innovation. And that doesn’t just apply to our products and services, but also drives the way in which we cooperate, exchange ideas and organize our teams. Everyone is invited to make their individual contribution to our overall success. Join us now and give your career a home.BSH Home Appliances Holding LLC | Full timeCairoYour responsibilitiesLead resolution of factory and customer technical issues through cross-functional problem solving and corrective actions. Monitor quality KPIs, support new projects, ensure ISO and BSH compliance, and drive safe, efficient, and sustainable production to meet customer expectations.Maintain close contact with Country QMC to manage top customer cases, organize problem-solving activities, and prepare TCR bridge documentation.Monitor FPY, WFR, and zero-hour escalated cases while driving cross-functional actions for timely resolution.Act as the single point of contact for new factory projects, coordinating activities with Development and central QM functions.Lead and organize Active Sponsorship meetings to align key quality topics, action plans, and improvement activities.Your profile Bachelor Degree in Mechanical Engineering. 5-10 years of experience in product quality.SAP knowledgeAnalytic thinking and problem solving techniqueCommunication and presentation techniquesYour benefitsCompetitive package.Medical and social insurance.Transportation Allowance.Further informationPlease visit bsh-group.com/career. We would love to welcome you in our team!