Relationship Manager - Global Network Banking | HSBC Bank Egypt

Some careers have more impact than others.If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Role Purpose Develop and grow profitable long-term relationships with allocated sectors/clients within multinationals team. Increase operating income and return on risk weighted assets across allocated portfolio, successfully defending/serving existing business in addition to originating new value-added revenue streams. Establish a holistic understanding of client’s needs and deliver innovative high-value solutions across all product lines, gaining significant business and sustainable returns for the Group. Co-ordinate activity with Regional Relationship Managers and Global Relationship Bankers in line with global strategy. Impact on the Business/Function Build the global banking franchise value / reputation in the marketplace Increase operating income and return on risk weighted assets across allocated portfolio, successfully defending / serving existing business, in addition to originating new value added revenue streams. Establish a holistic understanding of clients’ needs and deliver innovative high-value solutions across all product lines, gaining significant business and sustainable returns for the Group Customers / Stakeholders Develop "trusted advisor" relationship with key decision- makers for designated clients. Support Global Account Owners/Managers/Partners to deepen relationships and increase wallet share. Identify event-driven opportunities on an opportunistic basis, coordinating with sector/ country expertise as appropriate. Work effectively with all stakeholders across the region to deliver a positive customer experience Leadership & Teamwork Understanding and translating the business strategies into own work. Be ambitious about providing the highest standards of delivery. Set stretching goals for self. Authentically engage with team, colleagues and customers to deliver at pace. Make considered decisions that protect and enhance HSBC values, reputation and business. Operational Effectiveness & Control Implementing the group compliance policy locally by managing compliance risk in liaise with relevant compliance teams. Be aware of the operational risks associated with own role and act in a manner that takes account any operational risk consideration. Leadership: drive execution and performance of an extended team of individual contributors Competition: continually managing fierce competition from Local banks and international banks as well in terms of pricing, turnaround time when it comes to services. Connectivity: inspiring relevant stakeholders. Operating in a high risk region: continuously reassessing the operational risk associated with my the role, business and geography, whilst taking account of any change in the economic or market conditions, legal and regulatory requirements…etc Resilience: working under pressure and courageously taking on stretching changes. Egypt Multinationals: Covering allocated multinational clients in addition to drive execution and performance of an extended team of individual contributors Mena Multinationals: aligning as well with the Regional Multinationals team in terms of strategy and connectivity. Management Of Risk Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring. Addressing any areas of concern in conjunction with line management and/or the appropriate department. Observation of Internal Controls (Compliance Policy / FIM requirements) The jobholder will adhere to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply. This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators. Knowledge & Experience / Qualifications Degree in Banking, Finance, Business Management, related discipline or other relevant qualifications + Credit Training. Credit Course is mandatory. Corporate experience and relationship management is a must. Building and developing long-term relationships, including at key decision maker level for all clients. Portfolio management skills. Ability to gain substantial business for the group across a full range of products. Strong knowledge of HSBC group and products, and a strong network of contacts across all business lines. High level of a customer centric mindset with dedication to deliver exceptional quality services for customers. Strong understanding of risk management mitigations. Sound communication, interpersonal and analytical skills. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hong Kong and Shanghai Banking Corporation Limited.