🕋 Job Title: Religious Tourism Manager – Hajj & UmrahRole SummarySilk Road Tours Egypt is seeking a strategic, highly experienced, and dynamic Religious Tourism Manager to lead, scale, and elevate our Hajj and Umrah sector. In this role, you will hold end-to-end accountability for the department—driving product design, pricing strategies, operational execution, and vendor relations, while maintaining a robust sales pipeline and partner network. The ideal candidate blends deep operational expertise in religious tourism with a commercial mindset to deliver seamless, spiritually fulfilling travel experiences.What Success Looks LikeSuccess in this role means establishing Silk Road Tours as a benchmark for premium, reliable, and spiritually enriching Hajj and Umrah journeys. You will achieve this by:Designing competitive, impeccably structured travel programs that achieve high profit-margin targets without compromising quality.Cultivating an airtight, reliable network of top-tier hotels, transport providers, and field supervisors to eliminate operational friction.Consistently hitting and exceeding sales and B2B partnership goals while driving zero-complaint seasons through world-class service delivery.Organizational FitThis role serves as a critical strategic pillar within Silk Road Tours Egypt. Operating directly at the intersection of Operations, Finance, and Sales, you will lead the specialized Religious Tourism team while collaborating closely with executive leadership to expand our market share. By building scalable B2B partnerships and optimizing vendor contracts, this role directly drives the company's seasonal revenue spikes and strengthens our overall brand equity in the region.Key ResponsibilitiesProduct Design & Innovation: Conceptualize, structure, and launch diverse, multi-level Hajj and Umrah travel packages tailored to various market segments.Financial Management: Execute precise cost-benefit analyses, establish competitive pricing structures, and continuously review profit margins to maximize departmental revenue.Vendor & Logistics Management: Source, negotiate with, and manage relationships with key suppliers, including international and local hotels, transport providers, supervisors, and destination management agents.End-to-End Operations: Oversee the complete operational lifecycle of trips—ensuring meticulous pre-departure planning, flawless execution during the season, and comprehensive post-trip evaluations.Commercial Support & Sales Drive: Empower the internal sales and customer service teams with deep product knowledge, marketing materials, and tailored offers to boost conversion rates.B2B & Strategic Partnerships: Identify, build, and maintain high-value partnerships with external travel agents, marketing affiliates, and referral networks to expand distribution channels.Regulatory Compliance: Monitor and enforce strict adherence to official governmental regulations, visa quotas, and formal travel protocols governing religious tourism.Quality Assurance & Resolution: Address and resolve customer grievances promptly, continually refining service standards to ensure maximum traveler satisfaction and peace of mind.Performance Reporting: Compile, analyze, and present periodic reports detailing sales metrics, operational efficiency, profitability, and overall seasonal performance to senior management.Qualifications & RequirementsRequired:Experience: Proven, hands-on management experience specifically within the Hajj and Umrah sector at a reputable travel agency or tourism firm.Operational Knowledge: Deep understanding of the logistics, pricing mechanics, and vendor landscapes (hotels and transport) native to Saudi Arabian religious tourism.Relationship Management: Outstanding interpersonal and networking skills, with a track record of attracting new B2B clients and maintaining strong public relations.Leadership & Resilience: Demonstrated ability to lead cross-functional teams and maintain composure, decisive action, and organization during high-intensity peak seasons.Soft Skills: Advanced negotiation, organization, strategic planning, and collaborative problem-solving capabilities.Technical Proficiency: Advanced command of Microsoft Excel for budgeting and data tracking, alongside comfort using digital monitoring and operational systems.Preferred:Proven track record in managing B2B partnerships or international travel agent networks.Experience utilizing Customer Relationship Management (CRM) software to optimize sales pipelines.A portfolio showcasing prior success in developing entirely new, innovative religious tourism products.📍 Job DetailsEmployment Type: Full-timeLocation: Al Haram, Giza, Egypt (Conveniently located in front of the Grand Egyptian Museum)Company Culture: Dedicated to organizing journeys built on absolute trust and serenityfor more details : https://www.linkedin.com/feed/update/urn:li:activity:7472764924390211584To apply:Send your CV to: info@silkroadegypt.com