S&C GN - CMT- CTIO Advisory & Network Transformation - Manager

Roles & Responsibilities§Support end-to-end delivery of Network consulting engagements across Wireline FTTx, OSS, and Private 5G Network domains.§Engage with client stakeholders to conduct workshops and interviews for requirement gathering and alignment to conduct capability maturity assessments§Conduct As-Is process assessments and design To-Be process models, process improvements, process adoption etc, using industry-standard frameworks such as eTOM, ITIL, and TM Forum.§Translate business needs into process flows, functional specifications, and user stories.§Work closely with technical teams to define solution blueprints, identify automation opportunities, and develop transformation roadmaps§Analyze and optimize telecom processes such as service fulfillment, service assurance, inventory management, field force automation, and customer experience.§Develop business cases, value driver trees, and performance KPIs aligned to transformation goals.§Create high-quality client deliverables such as consulting documents, operating models, process designs, and actionable recommendations.§Support PMO to ensure structured governance, milestone tracking, risk management, and issue resolution. preparing dashboards, KPI reporting, and executive presentations for stakeholder communication in any consulting programs§Define and design Target Operating Models (TOM) aligned to business strategy, covering process, people, technology, and governance layers, facilitate stakeholder alignment and roadmap development for execution.§Contribute to the setup and execution of the Value Realization function, including development of value frameworks, value architecting, benefit tracking mechanisms, KPI monitoring, and reporting dashboards including change management & training.§Support business development initiatives, including RFP/RFI responses, Go to market (GTM) activities, proposal creation, and development of consulting assets and methodologies.Drive thought leadership by contributing to white papers, Points of View (POVs), and industry-focused research.