Sales & E-commerce Specialist

CMBB · Posted 2026-05-13

We are looking for a highly driven sales professional who knows how to close deals, build customer relationships, and grow sales naturally through communication, trust, and product knowledge. This role is perfect for someone passionate about tactical gear, army apparel, outdoor equipment, and the culture around it.You should be a self-starter, confident communicator, and natural leader who can work independently while also collaborating with a global team.Key ResponsibilitiesDrive online and retail sales through customer engagement and relationship buildingRespond to customer inquiries through email, chat, and calls professionally and quicklyRecommend products confidently based on customer needs and experienceBuild trust with customers and create repeat businessManage and follow up on leads until sales are closedUnderstand tactical gear, military apparel, airsoft products, and related equipmentWork closely with the marketing and operations teams to improve sales performanceIdentify opportunities to increase conversion rates and customer satisfactionHandle customer concerns and provide excellent after-sales supportRepresent the company professionally across all communication channelsRequirementsStrong experience in retail and e-commerce salesProven ability to close sales and achieve targetsPassion for army apparel, tactical gear, outdoor equipment, or airsoft cultureExcellent communication skills in written and spoken EnglishComfortable using email, live chat, and phone calls as primary communication toolsSelf-motivated and able to work independently without supervisionNatural leadership mentality and problem-solving skillsEnergetic, eager to learn, and genuinely enjoys salesAbility to work with a multicultural international teamOrganized, proactive, and customer-focusedAbout UsWe are an international company with our headquarters in Canada and a multicultural team working from different parts of the world. Our environment is fast-paced, collaborative, and built around strong communication and teamwork.We believe in people who take initiative, think independently, and genuinely enjoy helping customers and growing the business.Preferred ExperienceTactical gear or military apparel interest (Through games or general interest)Airsoft or outdoor retail backgroundExperience with ERP is a bonusExperience handling international customersWhat We’re Looking ForSomeone hungry for success, passionate about the industry, confident in sales, and capable of leading by example. We want a person who takes ownership, works independently, and treats the business like their own.

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