The Sales Supervisor for cold chain manages the distribution, field sales team, and cold-chain retail placement to hit volume and revenue targets. Ice cream distribution relies heavily on strict temperature controls, quick turnover, and seasonal demand planning.Key ResponsibilitiesTeam Leadership & OperationsSupervise daily routes: Oversee van sales representatives, route delivery drivers, and merchandisers.Conduct field visits: Perform 15–20 daily retail and outlet quality checks.Enforce fleet hygiene: Verify delivery vehicles are clean, sanitized, and operating at correct freezing temperatures.Market Development & Account ManagementExpand market reach: Secure new product placements in traditional and modern trade outlets.Manage buyer relationships: Partner with purchasing managers at Kiosks', supermarkets, Retail Outlets.Drive range selling: Push the full product catalog—including premium tubs, sticks, and bulk options—to maximize order value.Sales Operations & LogisticsMonitor cold-chain compliance: Ensure point-of-sale freezers are operational, clean, and exclusively stocked with company products.Coordinate stock freshing: Liaise with warehouse teams to prevent stockouts and guarantee inventory freshness.Manage cash and credit: Oversee payment collections, register balances, and credit limits for retail accounts. Experience & EducationFMCG Background: 3 to 7 years of sales experience in ice cream, dairy, frozen foods, or fast-moving consumer goods.Education: Bachelor’s degree or vocational diploma in Business, Marketing, or a related field.Skills & CompetenciesRoute-to-market knowledge: Deep understanding of local modern trade (MT) and traditional trade (TT) networks.Logistics awareness: Basic knowledge of cold-chain management and frozen food handling standards.Driving credentials: Valid manual driving license is typically required for field operations.
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