Toddle is an AI-powered teaching and learning platform for K–12 schools, used by 200,000+ educators across 2,500+ schools in 100+ countries. Built by educators, Toddle helps bring the entire teaching workflow—from curriculum planning and assessments to communication and reporting—into one platform. With powerful AI tools and 50+ integrations, Toddle aims to save teachers 10+ hours every week, so they can focus more on meaningful teaching and student learning.Here’s what you’ll be doingWe are looking for a diligent, driven, passionate person for our efforts on engagement and retention of our schools in a high growth environment.The School Success Manager will work with a set of 50-60 schools to deliver the following:Onboard: Coordinate the setting up of accounts of new schoolsTrain: Work closely with the schools to ensure they are trained in ToddleEngage: Proactively look at schools to ensure that they get the most out of ToddleThe School Success Manager will work directly with the School Success Lead and will be supported by designers, developers, content writers, and data analysts. The north star metric for the School Success Manager is the school’s happiness.Key Responsibilities:The School Success Manager role can be split into two key functions: Reactive support and proactive support.Reactive supportCater to the training requests received from schools,Coordinate the closing of bugs/ requests received from schools through emails or other communication channelsProactive supportIdeate and devise ways to continuously improve our interactions with the schoolsAnalyse the usage details from their partner schools and work to improve on the sameMaintain academic calendars for your partner schools and reach out to them proactivelyHelp create training content that we can share with schools to help them use Toddle betterHelp create pedagogical content to support the understanding of the users Is this someone that looks like you?Is passionate about technology and the impact it can create in educationIs tech-savvy and can quickly learn new technology toolsHas knowledge of progressive curriculums such as IB PYP, IB MYP, IB DP, IGCSE etc (not mandatory)Has prior experience working in a similar role in a B2B organisation (not mandatory)Has excellent written and oral communication skills in EnglishWe deeply value building the right culture at Toddle, and these are a few things that we look for in each hire – Coach-ability, Curiosity, Ownership, Hustle and HumilityIs based anywhere in Egypt