Senior Customer Service Executive

Requirements:Minimum 3 years of experience in customer service within the real estate industryStrong communication and negotiation skillsAbility to handle difficult situations and manage client objections professionallyExcellent follow-up and organizational skillsGood command of English (written & spoken)Presentable and detail-orientedJob Responsibilities:Handle customer inquiries and provide accurate information about units, payments, and contracts Follow up with clients on due payments and collectionsManage and track payment schedules and outstanding balancesCoordinate with the sales and finance teams to ensure smooth operationsResolve client issues and complaints efficientlyMaintain accurate records of all client interactions and transactionsWhat We Offer:Competitive salarySocial & Medical InsuranceProfessional work environmentCareer growth opportunitiesLocation: El Shorouk City