Senior Customer Service Specialist

We are currently hiring a #Customer_Service_Specialist to join our growing team Darna for Real Estate & Construction (????????????)Job Responsibilities:Handle customer inquiries and provide accurate information about units, payments, and contractsFollow up with clients on due payments and collectionsManage and track payment schedules and outstanding balancesCoordinate with the sales and finance teams to ensure smooth operationsResolve client issues and complaints efficientlyMaintain accurate records of all client interactions and transactionsWhat We Offer:Competitive salary Social & Medical InsuranceProfessional work environmentCareer growth opportunitiesLocation: El Shorouk City Requirements:Minimum 3 years of experience in customer service within the real estate industryStrong communication and negotiation skillsAbility to handle difficult situations and manage client objections professionallyExcellent follow-up and organizational skillsGood command of English (written & spoken)Presentable and detail-oriented