Senior Executive "Information Technology"

You are about to apply for a certified Top Employer 2024!Ready to be part of one of the Market Leaders in Egypt? Apply now!Raya Restaurants, one of Raya’s subsidiaries, is hiring IT Senior ExecutiveWhat will you do?• Responds to customers inquiries concerning systems operation and diagnoses system hardware, software, and operator system problems.• Oversees the daily performance of the outlet’s operations & Needs.• Sets up the Workstations, Laptops, printers, Simphony W/S, Simphony Printers, and servers and ensures the proper installations.• Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities. • Confers with staff, users, and management to establish requirements for new systems or modifications. • Prepares evaluations of software or hardware and recommends improvements or upgrades along with its implementation.• Software monitoring of all application services.• Participates in special projects and other duties as assigned. • Preferably he has Good Knowledge with the Simphony System, MC, and Sun Systems.• Communicate with the Software and hardware Suppliers.• Ready to move to any branch in the region of the Outlets.• Good knowledge and working on MS Office365, MS AD and windows environment.• Good knowledge and working with the Network Passive & Active.SkillsWhat will you need?Good Communication skills.Time management skills.Customer focus and satisfaction.Planning, Organization, Commitment, high attitude with the users. Must be able to clearly communicate orally with peers and with higher-level IT personnel. Must demonstrate the ability to function as part of a team and to be hot-standby for any day-to-day operation & assignments.Microsoft Certified System Administrator Certifications.CCNA Cisco Certified Network Association.2-4 years’ experience preferably in the Hospitality & Restaurants fields.