What will you do?Develop project plan & identifies the required tasks to reach the desired output and objectives through identifying client's requirements, setting authority matrix & preparing materials related to project's technical detailsMonitor & review project's development activities and participate in the verification and validation process to ensure adherence to time plansAnalyze business cycles and requirements in accordance with the project scope of work and applies necessary actions to support all processes Conduct regular meetings with clients to review and discuss end results to ensure alignment and satisfaction Regularly apply analysis of project process and conduct improvement opportunity analysis in order to maximized profit and provide value added to clients Responsible for project's financial files during the implementation phaseTECHNICAL SKILLS:Communication skills – Computer skills – Financial SkillsLANGUAGE SKILLS:Arabic: ProficientEnglish: ProficientPROFESSIONAL EXPERIENCE:2-4 yearsEDUCATIONAL BACKGROUND:Bachelor's degree PMP certificate is an added plus by
Raya CX is a global customer experience provider offering customer support, digital transformation, and business process outsourcing through a blend of advanced technology and human-centric solutions.
What you should know
Global Delivery Presence: Operates across more than 10 delivery centers located in Egypt, Poland, Saudi Arabia, and the UAE
Global Workforce Giant: Employs a diverse workforce of over 15,000 people representing various nationalities
15 Global Languages: Provides omnichannel customer experience services in 15 different languages to global clients