About Jumia:Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.What you will be doingContinuously improve the delivery process and attain a sustained level of delivery performance improvementDriving performance management of your team membersPreparing and implementing training and development plans for associatesManaging, on a daily basis, end-to-end operations for either one large siteExecuting inbound and outbound operations, coordinate workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promiseFully understand processes and daily goals, and make recommendations to improve performanceReport and escalate systemic issues to management as necessary and in a timely mannerSupervise the seasonal contract-based employees by reviewing their day to day tasks and manage their productivity, attendance and collaborate to reach the required objectiveWhat we are looking forBachelor’s degree and at least 2 years of experience in a distribution, warehousing or logistics and Supply Chain environmentThorough working knowledge of MS Office, e.g. solid and sound Excel knowledgeAt least 2 years of direct leadership, indirect leadershipUnderstanding of E-Commerce Direct-to-Consumer order fulfillment conceptsExcellent knowledge of English (verbal and written)Strong communication skills are criticalApproachable and responsive, able to connect with employees at all levels We Offer:A unique experience in an entrepreneurial, yet structured environmentA unique opportunity of having strong impact in building the African e-commerce sectorThe opportunity to become part of a highly professional and dynamic teamAn unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders Please ensure to only apply for jobs with Jumia through our official website.Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.