Supply Growth Operations Manager _ fluent in both English and Arabic

DiDi · Cairo, Egypt · Posted 2026-07-07

About the Team/RoleWe are looking for a highly analytical and execution-oriented Supply Growth Operations Manager to lead driver supply growth across Egypt. You will own end-to-end initiatives that improve driver acquisition, activation, retention, and productivity while ensuring a healthy marketplace balance.This role sits at the intersection of strategy, operations, product, marketing, and data analytics. You'll identify growth opportunities, launch experiments, manage cross-functional projects, and build scalable solutions that drive sustainable marketplace growth.Role & Responsibilities:Supply Growth StrategyDevelop and execute driver growth strategies to achieve marketplace supply targets.Own key supply metrics including driver acquisition, activation, retention, productivity, and online hours.Monitor marketplace health and recommend actions to balance supply and demand.Growth OperationsDesign and optimize the driver acquisition funnel across online and offline channels.Improve driver onboarding, document verification, and first-trip conversion.Launch lifecycle programs to increase driver engagement and long-term retention.Build scalable incentive programs and continuously optimize ROI.Data AnalysisAnalyze marketplace performance and identify growth opportunities using data.Build business cases and prioritize initiatives based on expected impact.Track KPIs through dashboards and present insights to senior leadership.Conduct A/B testing and measure experiment performance.Cross-functional LeadershipPartner with Product, Marketing, CRM, Marketplace, Finance, Legal, and Operations teams to deliver growth initiativesWork closely with local field teams and external partners to execute programs effectivelyTranslate local market insights into product and operational improvementsPartnershipsIdentify and manage strategic partnerships with fleets, referral partners, financial institutions, OEMs, and other ecosystem players.Negotiate partnership structures that accelerate driver acquisition and engagement.Operational ExcellenceLead high-impact cross-functional projects from planning through execution.Improve operational processes and automate repetitive workflows where possible.Ensure operational efficiency while maintaining an excellent driver experience.What the Candidate Will NeedBachelor’s degree and above, or related quantitative disciplines; fluency in both English and Arabic.5 to 8 years of experience in management consulting, Big 4 advisory, or similar analytical roles; automotive or mobility industry exposure is a plusExperience in ride-hailing, mobility, logistics, marketplace, or gig economy businessExperience managing growth funnels, CRM, lifecycle marketing, or incentive programsStrong analytical skills with experience in using statistical tools and software.Experience leading cross-functional projects in fast-paced environmentsExcellent verbal and written communication skills

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About DiDi

Technology, Information and Internet

DiDi is a global mobility technology platform providing app-based services such as ride-hailing, food delivery, and fleet management. The company focuses on creating efficient, sustainable transportation solutions through data science, smart city initiatives, and autonomous driving research.

What you should know

  • Dominant Market Share: Holds a 95% market share in its home country of China
  • Global Market Dominance: Works with over 31 million drivers to serve 550 million registered riders
  • 10 Billion Trips: Delivered over 10 billion trips across its multi-modal transportation platform in 2018

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