System Administration Lead

The Systems Administration Lead is responsible for leading the design, stability, security, and continuous improvement of the organization’s IT infrastructure across both on-premises and cloud environments.This role goes beyond day-to-day operations, focusing on ownership, scalability, and team leadership, while ensuring high availability and performance of all systems supporting core business functions.RESPONSIBILITIESLead, mentor, and develop the Systems Engineering team, ensuring high performance and technical growthAct as the main escalation point for complex technical issuesDrive accountability, ownership, and best practices within the teamCollaborate cross-functionally with other departments to align IT initiatives with business needsOversee the stability, integrity, and performance of all IT systems (on-prem & cloud)Manage and optimize Microsoft-based environments (Windows Server, Exchange, SQL Server, SharePoint)Ensure efficient system monitoring, alerting, and incident response processesLead system upgrades, patches, and infrastructure enhancementsManage and administer virtualization environments (VMware vSphere, vCenter, Microsoft Hyper-V)Oversee multi-site infrastructure and ensure high availabilityAdminister and optimize SAN/NAS storage solutionsEnsure systems are aligned with security standards and best practicesParticipate in defining and enforcing IT policies, procedures, and documentationProactively identify risks and implement mitigation plansMonitor system performance and recommend improvementsDrive automation and efficiency across infrastructure operationsConduct regular system reviews and capacity planningMaintain accurate documentation for systems, processes, and configurationsCommunicate effectively with stakeholders regarding incidents, changes, and improvementsTranslate technical concepts into business-friendly language REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, or a related field7–10 years of experience in Systems Administration / System EngineeringMinimum 3 years of experience in a leadership or team mentoring roleStrong hands-on experience with:Windows Server (2008, 2012, 2016 and above)Microsoft technologies (Exchange, SQL Server, SharePoint)VMware (vSphere, vCenter) and/or Microsoft Hyper-VSAN/NAS storage administrationSolid understanding of cloud infrastructure and hybrid environmentsProven experience in system design, implementation, and optimizationStrong troubleshooting and problem-solving skills in high-pressure environmentsExperience with monitoring tools and remote management systems Microsoft Certifications (MCSA, MCSE)VMware Certifications (VCP, VCA)Experience in multi-site or enterprise environments