Technical Advisor – Tier I (Launching Account)

Concentrix · Cairo, Egypt · Posted 2026-04-16

About the Role:Join our team as a Tier I Technical Advisor and provide first-level support for our products and services. You’ll assist customers with troubleshooting, setup, and basic technical issues while ensuring an excellent customer experience.Responsibilities:Handle customer inquiries via phone, email, or chat.Diagnose and resolve basic technical issues.Guide customers through troubleshooting steps.Escalate complex cases to Tier II support.💼 What we offer:💰 Up to 21K gross🚍 Transportation provided both ways for your convenience🩺 Social & medical insurance coverage included🌙 Night & overnight shifts for flexible schedules📢 Don't miss this chance! Take the leap and unlock your earning potential now.📌 Contact us through WhatsApp: +201064414476

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IT Services and IT Consulting

A global technology and services leader that powers the world’s best brands, today and into the future.

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