Technical Support Advisor | Enterprise Technology Solutions

Location: Smart Village, Building F16 – 6th of October (On-site)Join the support team of one of the world’s most recognized technology companies and take the next step in your technical support career.We’re looking for English-speaking professionals with strong troubleshooting skills who are passionate about technology and customer experience.What You’ll Do* Provide Tier 1 technical support through multiple communication channels.* Troubleshoot and resolve technical issues for consumer and productivity technology solutions.* Accurately document customer interactions and troubleshooting steps.* Escalate complex cases when needed.* Deliver an outstanding customer experience while meeting quality standards.* Stay up to date with new products, features, and support processes.Job Details* Position: Technical Support Specialist* Language: English* Location: Smart Village, Building F16 – 6th of October* Shifts: Rotational between 10:00 AM – 2:00 AM* Weekends: RotationalCompensationGross Salary: EGP 27,175Who We’re Looking For✔ Excellent English communication skills.✔ Strong technical troubleshooting and problem-solving abilities.✔ Customer-focused mindset.✔ Ability to work rotational shifts.✔ Previous technical support experience is a plus.Graduates onlyHow to Apply1️⃣ Apply through LinkedIn Easy Apply.2️⃣ Then send the following via WhatsApp:* Your updated CV.* A 30–60 second voice note introducing yourself, your technical experience, and why you’re interested in this opportunity.📲 WhatsApp: wa.me/201022240789Only candidates who complete both the LinkedIn application and the WhatsApp submission will be considered.