Telesales Executive

Company Description Vie Communities emphasizes delivering exceptional living experiences through customer-focused solutions and seamless services. Known for fostering vibrant and inclusive environments, the company is dedicated to meeting the unique needs of its residents and communities. With a strong commitment to excellence, Vie Communities combines innovation and personalized service to create high-quality living spaces. The organization values collaboration, professionalism, and continuous growth.Role Description We are seeking a full-time Call Center Representative to join our team on-site at our New Cairo location. The primary responsibilities of this role include providing outstanding customer service, managing incoming calls, addressing customer inquiries, and resolving issues with efficiency and professionalism. Additional duties involve accurately logging interactions, providing support to enhance customer satisfaction, and maintaining a comprehensive understanding of company policies and offerings. A key aspect of this role is to build trust and positive relationships with both new and existing customers.QContact potential clients in order to increase sales opportunities. Answer incoming calls and respond to customer’s requirements. Management and resolve customer complaints. Entering and updating clients details into the database. Maintaining and developing relationships with existing/new clients via telephone calls. Document all call information according to standard operating procedures. Managing, tracking and following up on leads by calling them. Follow up customer calls where necessary. Complete call logs and reports. Job Requirements Bachelor's Degree. Real estate experience (At least 2 years of experience). Working knowledge of relevant computer software. Candidate Must have:Passion to work hard and a willingness to learn. The ability to handle rejection and stress in soliciting customers.