Remote Customer Support Specialist is needed Minimum of two years’ experience in a dental clinic or dental lab.Proven experience working with the US marketThis position is ideal for someone who takes pride in delivering exceptional customer support and thrives in a team-based environment.Key ResponsibilitiesHandle incoming customer inquiries via phone, email, and online chatAssist customers with product information, pricing, and order processingResolve customer complaints in a professional and efficient mannerCollect and maintain accurate customer account informationEnsure inquiries are handled accurately and efficiently Collaborate with other departments to ensure customer satisfactionMaintain a high level of product knowledge to address customer needsRequirementsStrong experience in the dental fieldFluent in English (spoken and written)Excellent verbal and written communication skillsProficient in dental terminologyPrior customer support experienceExcellent phone etiquetteAbility to analyze and solve customer issues effectivelySolid understanding of client services principlesProficient in data entryFamiliarity with Microsoft Office applications is a plus