Arkansas Medical Billing Company · Alexandria, Egypt · Posted 2026-04-28
Location: Alexandria, Egypt (office-based)Employment Type: Full-timeWork Schedule: Monday–Friday, 3:30 PM – 12:30 AM (Egypt local time)Weekends: Saturday & Sunday offAbout the RoleWe are looking for a dedicated, fluent-English speaker to join our patient support team in Alexandria. In this role, you will make outbound calls to patients with chronic conditions, conducting monthly check-ups, reviewing treatment plans, and ensuring they stay on track with their healthcare. This is a vital position that directly impacts patient health outcomes—no cold sales.Key ResponsibilitiesCall a roster of patients each month to monitor their health status and well-beingDiscuss and reinforce treatment plans as directed by clinical guidelinesDocument patient interactions accurately in our systemIdentify any changes in patient condition and escalate appropriatelyBuild rapport and trust with patients over the phoneWhat We’re Looking ForFluent English (both spoken and written) – you will be speaking with patients exclusively in EnglishResident of Alexandria, Egypt – this is an office-based roleMedical background (preferred) – nursing, pharmacy, medicine, or health-related degree/diploma is a plusPrevious experience in patient coordination, call center, or healthcare outreach is beneficialStrong empathy, patience, and active listening skillsReliable internet and ability to commute to our Alexandria office for the scheduled shiftWhy Join Us?Fixed Monday–Friday schedule with weekends off (Saturday & Sunday)Competitive salary based on experienceProfessional, supportive office environment.Opportunity for career growth & developmentHow to applySend your resume to arkansashealth.co@gmail.com.Only short-listed candidates will be contacted