Virtual Medical Assistant (Call Center - Fluent English)

🚨 We’re Hiring: Virtual Medical Assistant | RemoteJoin the Metaplier team! We are currently seeking a detail-oriented and compassionate Virtual Medical Assistant to support a busy Medical Clinic.🔹 Position: Virtual Medical Assistant🔹 Location: Remote🔹 Schedule: Full-Time | Monday–Friday (Saturday Sunday off)🔹 Working Hours: 8am-5pm (CST) (4pm-1am Cairo Time)Key Responsibilities:✅ Answer and manage high-volume inbound calls✅ Schedule and reschedule patient appointments✅ Create telephone encounters in ECW✅ Send imaging and lab orders accurately and promptly✅ Provide exceptional customer service and professional phone support✅ Support daily administrative and patient coordination tasksQualifications & Requirements:✔ Experience working as a Medical Assistant or Virtual Medical Assistant preferred✔ eClinicalWorks (ECW) experience required✔ Experience with scheduling, telephone encounters, imaging orders, and lab orders✔ Ability to handle a HIGH-VOLUME call environment and multitask efficiently✔ Strong attention to detail and organizational skills✔ Excellent customer service and phone etiquetteLanguage Requirement:🗣 English Fluency Required (Call center level English)Candidates should have strong spoken and written English communication skills with a neutral, professional phone presence.Working Conditions:🌎 Fully Remote Position🕒 Full-time, long-term opportunity💻 Must have reliable internet connection and dedicated workspaceWhy Join Metaplier?✨ Competitive salary✨ Supportive and growing healthcare team✨ Career growth opportunities✨ Work with U.S.-based healthcare clients and gain valuable specialty experienceIf you’re interested in joining our team, apply today or send us a message for more details.