Visitor Services Assistant

About UsLouisiana State University of Alexandria is a publicly supported institution that provides undergraduate level college education to the citizens of Central Louisiana. The university is a unit of the LSU System and operates under the auspices of the Louisiana Board of Regents. LSUA is located in Rapides Parish.All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.Job Posting TitleVisitor Services AssistantPosition TypeProfessional / UnclassifiedDepartmentLSUA Chancellor - MoA - Operations & Outreach (Dana Stokes Lyles (00087457))Work Location:LSU - AlexandriaPay GradeProfessional HourlyJob DescriptionThis part-time position requires a commitment to customer service, a positive attitude, team spirit, and good organizational and multi-tasking skills. Congeniality and a can-do attitude are imperative.Additionally, this position must learn to use Shopify POS software, Microsoft office, and other technology used by the Museum. Visitor Services Assistant should become familiar with Museum members and Patrons and promote membership to visitors.DutiesThe Visitor Services Assistant position is primarily a customer service and front desk support position Duties include but are not limited to:Performing opening and/or closing proceduresGreeting visitors and providing informationMonitoring Security cameras and alerting staff when neededTaking cash and credit card payments from visitors to the museumTaking cash and credit card payments from the Museum StoreAnswering and disseminating phone calls and disseminating messagesReceiving mail and other shipments and assuring the correct party receives them.Assuring repair people sign the register and proper personnel are notifiedMaintaining awareness of Emergency proceduresAssisting with Facility rentals as neededAssisting with fundraisers and other programming that requires a team effortAlerting management of important visitorsThe Museum employs one Visitor Services Assistant (10 hours per week) supports the Visitor Services Associate, working Tuesday 3:00-7:00 PM and Saturday 10:00-4:00 PM, with options for extra hours for events, under the supervision of the Director of Operations and Outreach. The wage rate for this position is $15 per hour.All museum employees work together to achieve the mission of the Museum to foster a healthy and culturally rich community by embracing change and using the power of art to educate, inspire and heal. And its vision to be a dynamic institution that makes a positive impact on future generations in Central Louisiana.CompetenciesAdditional Job Description:NoneSpecial InstructionsQuestions or concerns about your application should be directed to LSUA Human Resources at 318-473-6401 or hr@lsua.edu.Please attach all transcripts for proof of education.Application InstructionsPlease attach a Resume/CV, a cover letter, 3 references and unofficial transcripts. Official transcripts will be required upon hire.Located at the Alexandria Museum of ArtPosting DateMay 1, 2026Closing Date (Open Until Filled If No Date Specified)May 6, 2026Additional Position InformationBackground Check - An offer of employment is contingent on a satisfactory pre-employment background check.Benefits - LSUA offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.Essential Position (Y/N)LSUA is an Equal Opportunity Employer.HCM Contact InformationQuestions or concerns can be directed to the LSU Human Resources Management Office at 318-473-6401 or emailed hr@lsua.edu