The Workplace Coordinator provides general office, and facilities support with a variety of activities, audits and workspace-related tasks, exhibiting strong customer relationship/communication skills. Single point of contact for landlord queries and escalations. Successfully coordinates the resolution of problems associated with all building services including but not limited to small projects, working with vendors, workspace resources, as well as interior and exterior furnishings, fixtures and equipment.Please note, only individuals with diverse abilities are entitled to apply. If you are not a candidate with diverse abilities, you can still review other available roles on our recruiting page.QualificationsWhat we are looking for?A Bachelor’s degree in any major from any accredited university. Legally eligible to work in Egypt. Availability of People with Diverse Abilities Government Card. If not, please highlight in the application to assess if we can help you obtain this once you pass the Interview process. Strong analytical, problem-solving skills and positive attitude. Eager to learn and grow. Highly developed interpersonal skills. Good/ Excellent English proficiency. Responsibilities:Workplace ManagementAdministration and monitoring of general maintenance within the facilityCoordinate service visits with property management representatives and vendorsProvides hospitality and support for guests, visitors, and employees at client locationResolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack serviceAssist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)Works with all internal departments such as IT, Security, …. Detailed inspections to discover all issues and assign ticketsProactive in finding improvements and following through on a plan to completeIdentify costs saving ideas on a monthly basisCoordinates special events in support of client or CREVendor and Supplier ManagementManage Facilities contracts on behalf of the client as managing agentCoordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance reviewRelationship ManagementSingle point of contact for all landlord queries and escalationsLocal point of contact with client’s IT teamLocal contact with the data centre providers – HVAC, UPS, CommunicationsLocal contact with security, provide print login credentialsAccount PerformanceDevelop and maintain strong and healthy relationships with the client and landlordEnsure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfactionAdministration and monitoring of general maintenance within the facilityProvides hospitality and support for guests, visitors, and employees at client locationResolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack serviceAssist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)Detailed inspections to discover all issues and assign ticketsProactive in finding improvements and following through on a plan to complete