The Big PictureDigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end-to-end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a technology, production, and venture-building perspective.Main ResponsibilitiesTodos:Resolve issues related to invalid references, reference overlaps, potential claims, disputes, appeals, ownership conflicts, and ownership transfers.Anti-Piracy:Submit manual claims and takedown requests across all platforms, including YouTube, Facebook, Instagram, TikTok, and TwitterEnsure accurate and timely submission of claims to protect content on these platforms.Daily Claims:Manage and process the total number of daily claims efficiently.Ensure timely resolution and accurate documentation for each claim handled.Linking & Unlinking:Manage and process the total number of linking and unlinking requests for channels.Ensure accurate and timely execution of all linking and unlinking tasks.Match Policy:Oversee match policy processes for assigned channels.Track the number of CID (Content ID) policies applied.Audit & SRAV:Conduct audits for CRM 2024 channel targets.Perform periodic audits for DigiSay Music CMS.Complete assigned SRAV tasks, including addressing missing asset IDs.Reports & Submissions:Prepare and submit required reports.Ensure accuracy and timely submission of reports to relevant stakeholders.Work ArrangementsShifts: Three shifts per day (Morning, Mid, Night)Shift Timing: Shifts run from 9 AM to 1 AM (could be changed based on business needs)Days Off: 2 days per weekWorking Hours: 9 hours per shift including a one-hour breakWorking Arrangement: Rotating shiftsWeekend Schedule: Rotating weekend scheduleOn-Site Work: Required based on business needsThis is a project-based positionIdeal ProfileEducation Bachelor’s degree in Marketing, Communications, Media, or a related field.Experience 0-2 years of hands-on experience in the music and entertainment field.Linguistic Skills English - ArabicComputer Skills Word – Excel - PowerPointSkills Detail-oriented with a Focus on Accuracy - Adhering to Processes-Multitasker - Problem-Solving - Driving Results - Reporting & Analysis